Frequently Asked Questions

Orders are typically processed within 1–2 business days. Once shipped, you’ll receive a tracking number via email.

Delivery times depend on your location and shipping method. Most orders arrive within 3–7 business days after shipping.

Yes. We ship to most countries worldwide. International shipping times and customs fees may vary.

If your order hasn’t shipped yet, contact us as soon as possible. Once shipped, changes or cancellations may not be possible.

We offer hassle-free returns within 30 days of delivery, provided the product is unused and in its original packaging.

Yes. All products include a limited warranty covering manufacturing defects. Warranty duration varies by product.

If your item arrives damaged, contact us within 48 hours with photos. We’ll arrange a replacement or refund.

You can reach our support team via the Contact Us page or by emailing support@wejox.com.